Terms Of Service

Welcome to Space Vanta.

These Terms of Service explain the rules and conditions for using the Space Vanta website, purchasing products, and accessing our services.

By accessing our website or placing an order, you agree to these Terms of Service.

1. Website Usage

You agree to use the Space Vanta website only for lawful purposes.

You may not:

  • Use the website for illegal activities
  • Attempt to interfere with website operations
  • Use website content without authorization

Space Vanta reserves the right to restrict access or terminate services for users who violate these terms.

2. Product Information

Space Vanta provides product information including:

  • Product descriptions
  • Images
  • Specifications
  • Pricing information

Space Vanta works with different brands and suppliers and is not the manufacturer of all products.

We aim to provide accurate information; however, variations may occur due to supplier updates, product changes, or display differences.

3. Orders & Purchases

By placing an order, you confirm that:

  • Your order information is accurate
  • Your shipping address is complete and correct
  • Your payment information is valid

Space Vanta reserves the right to cancel or refuse orders due to:

  • Product availability issues
  • Pricing or information errors
  • Payment problems
  • Other circumstances

If an order is cancelled, refunds will be processed according to applicable policies.

4. Payment

Payments are securely processed through third-party payment providers.

Customers are responsible for providing accurate payment information.

Orders will only be processed after successful payment confirmation.

5. International Shipping & Delivery

International orders are subject to Space Vanta Shipping Policy and Delivery Information.

Delivery times are estimates and may vary due to:

  • Shipping methods
  • Carrier operations
  • Customs procedures
  • Public holidays
  • Other circumstances beyond Space Vanta’s control

6. Customs & Import Duties

For international orders, customers are responsible for understanding and complying with local import regulations.

Depending on the destination country, additional charges may apply, including:

  • Import duties
  • Taxes
  • Customs fees

Any applicable charges are the responsibility of the customer unless otherwise stated.

7. Returns & Refunds

All returns, refunds, and related requests are handled according to Space Vanta Return & Refund Policy.

Please review the policy before completing your purchase.

8. Product Availability

Product availability may change due to:

  • Inventory changes
  • Supplier availability
  • Shipping restrictions
  • Market conditions

Space Vanta reserves the right to update or discontinue products when necessary.

9. Limitation of Liability

Space Vanta makes reasonable efforts to provide reliable products and services.

However, Space Vanta is not responsible for issues caused by circumstances beyond our control, including:

  • Carrier delays
  • Customs delays
  • Third-party service interruptions
  • Technical issues

10. Changes to These Terms

Space Vanta may update these Terms of Service from time to time.

Updated terms will be published on this page with the latest effective date.

Contact Us

If you have any questions regarding these Terms of Service, please contact Space Vanta:

Email:

huzetao@spacevanta.com

Customer Service Hotline:

(+86) 15916993110

WhatsApp:

(+86) 13377730863