發貨政策

發貨條款 | Shipping Terms

最後更新日期:2026年8月
Last Updated: August 2026

Space Vanta 致力為客戶提供可靠及透明的配送服務。本發貨條款說明訂單處理、發貨及配送相關安排。
Space Vanta is committed to providing reliable and transparent shipping services. These Shipping Terms explain our order processing, shipment, and delivery arrangements.


1. 訂單處理 | Order Processing

所有訂單將於付款成功後開始處理。
All orders will begin processing after successful payment confirmation.

我們將根據商品庫存、訂單資訊及配送安排進行訂單準備。
Orders are prepared based on product availability, order details, and shipping arrangements.

一般訂單處理時間為付款確認後 1–3個工作日
Standard order processing time is approximately
1–3 business days after payment confirmation.

部分特殊商品、預訂商品或大量訂單可能需要更長處理時間。
Certain products, pre-order items, or bulk orders may require additional processing time.


2. 發貨通知 | Shipment Confirmation

當您的訂單完成發貨後,我們將透過您提供的聯絡方式發送發貨通知。
Once your order has been shipped, we will send a shipment confirmation through the contact information provided.

如提供追蹤資訊,客戶可透過物流追蹤號碼查看配送狀態。
Where tracking information is available, customers may track their shipment using the provided tracking number.

物流資訊更新時間可能因物流商系統而有所不同。
Tracking updates may vary depending on the carrier’s system and processing time.


3. 配送時間 | Delivery Time

配送時間將由發貨後開始計算,並根據目的地、配送方式及物流安排而有所不同。
Delivery time is calculated from the date of shipment and varies depending on destination, shipping method, and logistics arrangements.

不同國家及地區的預計配送時間,請參閱 Shipping Policy。
Please refer to our Shipping Policy for estimated delivery times by country and region.

所有配送時間均為預估時間,並不代表絕對送達日期。
All delivery times are estimates and do not represent guaranteed delivery dates.


4. 配送地址 | Shipping Address

客戶有責任確保提交的配送地址、聯絡資料及收件資訊準確完整。
Customers are responsible for providing accurate and complete shipping addresses and contact information.

如因地址錯誤、不完整或無法配送而導致配送延誤、退回或重新配送,相關費用可能由客戶承擔。
Additional costs may apply if delays, returns, or redelivery occur due to incorrect, incomplete, or undeliverable addresses.


5. 國際配送及清關 | International Shipping & Customs

國際訂單可能需要經過目的地海關查驗及清關程序。
International orders may be subject to customs inspection and clearance procedures.

進口關稅、稅費、清關費用或目的地相關費用,除非另有說明,均由收件人負責。
Import duties, taxes, customs fees, and destination-related charges are the responsibility of the recipient unless otherwise stated.

客戶需確保所購買商品符合當地進口規定。
Customers are responsible for ensuring that purchased products comply with local import regulations.


6. 部分發貨 | Partial Shipment

如訂單包含多件商品,我們可能根據庫存及物流安排進行分批發貨。
For orders containing multiple items, we may ship products separately depending on inventory availability and logistics arrangements.

如發生分批發貨情況,我們將盡力提前通知客戶。
If partial shipments occur, we will make reasonable efforts to notify customers in advance.


7. 配送延誤 | Shipping Delays

配送可能因清關、物流商安排、航班、船期、天氣、節假日或其他不可抗力因素而延遲。
Delivery may be delayed due to customs clearance, carrier arrangements, flight schedules, shipping schedules, weather conditions, holidays, or other unforeseen circumstances.

Space Vanta 將盡力協助處理配送問題,但無法保證不受第三方物流因素影響。
Space Vanta will make reasonable efforts to assist with delivery issues but cannot guarantee delays caused by third-party logistics providers.


8. 拒收及配送失敗 | Failed Delivery & Package Refusal

如因客戶拒收包裹、提供錯誤地址或其他客戶原因導致配送失敗,可能產生退回、重新配送或額外處理費用。
If delivery fails due to customer refusal, incorrect address, or other customer-related reasons, additional costs may apply for return shipping, redelivery, or handling.


9. 運費調整 | Shipping Rate Updates

運費可能因燃油成本、物流費用、匯率或物流商政策調整而變更。
Shipping rates may change due to fuel costs, logistics expenses, exchange rates, or carrier policy adjustments.

Space Vanta 保留調整配送費用及相關條款的權利。
Space Vanta reserves the right to update shipping rates and related shipping terms.


10. 聯絡我們 | Contact Us

如您對訂單發貨、配送安排或物流狀態有任何疑問,請聯絡我們。
If you have any questions regarding shipment, delivery arrangements, or order status, please contact us.

Email: huzetao@spacevanta.com

WhatsApp: (+86) 13377730863

Mobile: (+86) 15916993110

Space Vanta 感謝您的信任與支持。
Thank you for choosing Space Vanta.

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