運送政策（國際 & 美國版本）
Shipping Policy (International & United States Version)

本政策適用於 Space Vanta 所有香港、國際及美國地區訂單配送服務。

This policy applies to all Hong Kong, international, and United States order deliveries provided by Space Express.

配送範圍

Shipping Coverage

目前 Space Vanta 支持配送以下國家及地區：

Currently, Space Vanta provides shipping services to the following countries and regions:

🇭🇰 香港 Hong Kong  
🇲🇴 澳門 Macau  
🇨🇳 中國內地 Mainland China  
🇬🇧 英國 United Kingdom  
🇨🇦 加拿大 Canada  
🇦🇺 澳大利亞 Australia  
🇸🇬 新加坡 Singapore  
🇺🇸 美國 United States  

我們將持續拓展全球配送網絡，並逐步開放更多國家及地區配送服務。

We will continue expanding our global shipping network and gradually open shipping services to more countries and regions.

如您的所在地不在目前配送列表內，歡迎聯繫客服，我們將根據您的地址情況為您單獨安排配送方案。

If your country or region is not currently listed, please contact our customer service team. We will evaluate your location and arrange a customized shipping solution whenever possible.

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偏遠地區配送說明
 Remote Area Shipping Notice

目前海外配送服務主要適用於非偏遠地區客戶。

International shipping services mainly apply to customers located in non-remote areas.

如您的地址屬於偏遠地區，請在下單前提前聯繫客服確認。

Customers located in remote areas must contact our customer service team before placing an order for confirmation.

偏遠地區可能產生額外配送費用，相關費用將根據實際物流情況確認。

Additional shipping charges may apply for remote areas and will be confirmed based on the actual logistics arrangement.

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客服聯繫方式
Customer Service Contact

如有配送咨詢、特殊地區配送申請或訂單相關問題，請聯繫：

For shipping inquiries, special delivery requests, or order assistance, please contact us:

📞 Customer Service Hotline:  
(+86) 15916993110

💬 WhatsApp:
(+86) 13377730863

📧 Email:
huzetao@spacevanta.com

國際運費標準
International Shipping Rates

運費將按照計費重量（Chargeable Weight）計算。

Shipping fees are calculated based on chargeable weight.

Canada Shipping Policy

Air Freight

Weight Tier | Shipping Rate

0.5kg – 9.5kg

CA$20 for the first 0.5kg

CA$8.5 per additional 0.5kg

9.5kg – 20kg

CA$17.8 for the first 1kg

CA$17.8 per additional 1kg

20kg – 30kg

CA$16.6 for the first 1kg

CA$16.6 per additional 1kg

Estimated Delivery Time:

10–18 business days

Sea Freight

Sea freight is unavailable for shipments below 10kg.

10kg – 20kg

• First 1kg: CA$6.99

• Additional weight: CA$6.45/kg

20kg – 30kg

• First 1kg: CA$6.55

• Additional weight: CA$6.35/kg

30kg – 70kg

• First 1kg: CA$6.19

• Additional weight: CA$5.99/kg

Order Cut-off: Every Tuesday

Departure: Every Thursday (following week)

Transit Time: Approximately 45–50 days with door-to-door delivery.

Remote areas require customer service confirmation. Additional fees may apply.

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Singapore Shipping Policy

Air Freight

Available up to 30kg.

Shipping Rate:

• First 0.5kg: SGD 7.8

• Additional 0.5kg: SGD 4

Estimated Delivery Time:
3–6 business days

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Australia Shipping Policy

Air Freight

0.5kg – 9.5kg

• First 0.5kg: AU$21

• Additional 0.5kg: AU$6.2

9.5kg – 20kg

• First 1kg: AU$14

• Additional 1kg: AU$14

Estimated Delivery Time:
10–16 business days

Sea Freight

Zone 1 (Postcodes 1000–4999)

Non-remote areas only.

0–10kg

• First 1kg: AU$16

• Additional weight: AU$3.3/kg

Zone 2 (Postcodes 5000–6999)

Non-remote areas only.

0–10kg

• First 1kg: AU$16.2

• Additional weight: AU$5.5/kg

Transit Time:
Approximately 30–45 days

Remote areas require confirmation before ordering. Additional freight fees may apply.

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United Kingdom Shipping Policy

Air Freight

0.5kg – 9.5kg

• First 0.5kg: £11

• Additional 0.5kg: £3.7

9.5kg – 20kg

• First 1kg: £7.2

• Additional 1kg: £7.2

Estimated Delivery Time:
9–15 business days
(Usually around 9 business days)

Sea Freight

Shipments below 15kg require customer service confirmation.

15kg – 20kg

• First 1kg: £3

• Additional weight: £2.88/kg

20kg – 30kg

• First 1kg: £2.99

• Additional weight: £2.86/kg

30kg – 70kg

• First 1kg: £2.75

• Additional weight: £2.65/kg

Order Cut-off: Every Monday

Departure: Every Tuesday (following week)

Transit Time:
Approximately 45–50 days by sea.

United States Shipping Policy

Currently, only Sea Freight shipping is available for the United States.

🇺🇸 美國配送政策
United States Shipping Policy

目前美國僅提供海運配送。

Currently, only sea freight shipping is available for the United States.

Economy Sea Freight

Coverage Area:

Western US:
ZIP codes starting with 8 and 9

Central US:
ZIP codes starting with 5, 6, 7, 97, and 98

Eastern US:
ZIP codes starting with 0, 1, 2, 3, and 4

Delivery Time:
Approximately 25 days

Shipping Fee:
US$6/kg fixed fee

Standard Sea Freight

Coverage Area: Same as above

Delivery Time:
30–35 days

Shipping Fee:
US$6.3/kg fixed fee

Premium Sea Freight

Coverage Area: Same as above

Delivery Time:
30–35 days

Shipping Fee:
US$6.5/kg fixed fee

International Free Shipping Policy

Free shipping is available for international orders over US$50.

Free shipping applies to standard shipping methods only and may vary depending on destination, shipping method, and service availability.

🇭🇰 中國內地 → 香港配送
Mainland China → Hong Kong Shipping Policy

送貨上門 Home Delivery

首重：
HK$34.5

續重：
HK$8.5/kg

自取點 Pickup Point

首重：
HK$15.2

續重：
HK$7/kg

計費規則：
不足1kg按1kg計算。

Billing rule:
Less than 1kg is charged as 1kg.

免運規則：

單筆訂單滿HK$320或以上享免運。

Free shipping applies to orders over HK$320.

配送時間：
付款後約2–3個工作日。

Delivery time:
Around 2–3 business days after payment.

物流服務：
東莞市神州集運貨運代理有限公司。

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🇲🇴 中國內地 → 澳門配送
Mainland China → Macau Shipping Policy

適用重量：
0–20kg

首重：
HK$34.6/kg

續重：
HK$7/kg

配送時間：
付款後約2–3個工作日。

🇨🇳 中國內地配送政策
Mainland China Shipping Policy

廣東省內 Guangdong Province

適用重量：
0–10kg

首重：
HK$11.53/kg

續重：
HK$3.5/kg

廣東省外 Outside Guangdong

適用重量：
0–10kg

首重：
HK$13.95/kg

續重：
HK$4.63/kg

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運送備註
Shipping Notes

• 所有運費均按照實際計費重量（Chargeable Weight）計算，物流商可能根據實際包裹重量及體積重量進行計費。

• Shipping fees are calculated based on chargeable weight. The carrier may calculate charges based on actual weight or volumetric weight where applicable.

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• 若訂單重量未達指定重量區間，將按照該配送方式的最低計費標準收取運費。

• If the shipment does not reach the minimum weight requirement, the minimum applicable shipping charge will be applied.

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• 所有配送時間均為預估時間，實際送達時間可能因清關流程、物流安排、航班、船期、天氣、節假日或其他不可抗力因素而有所延遲。

• All delivery times are estimated and may vary due to customs clearance, logistics arrangements, flight schedules, shipping schedules, weather conditions, holidays, or other unforeseen circumstances.

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• 國際訂單可能需要經過目的地海關查驗。相關進口關稅、稅費、清關費用及目的地產生的其他費用，除非另有說明，均由收件人自行承擔。

• International orders may be subject to customs inspection. Import duties, taxes, customs clearance fees, and other destination-related charges are the responsibility of the recipient unless otherwise stated.

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• 部分食品、飲品及特殊商品可能受不同國家或地區的進口規定限制。客戶需確保所提供的收貨地址符合當地進口要求。

• Certain food, beverage, and specialty products may be subject to import regulations in different countries or regions. Customers are responsible for ensuring that their delivery address complies with local import requirements.

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• 如因客戶提供錯誤、不完整或無法配送的地址，或因客戶拒收包裹而導致配送失敗，可能產生重新配送、退回或額外處理費用。

• Additional charges may apply if delivery fails due to an incorrect, incomplete, undeliverable address, or refusal of the package by the customer, including redelivery, return shipping, or handling fees.

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• 偏遠地區配送可能需要額外運費。客戶應在下單前聯繫客服確認配送可行性及相關費用。

• Remote area deliveries may require additional shipping fees. Customers should contact our customer service team before placing an order to confirm availability and applicable charges.

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• 部分海運配送服務設有固定截單時間（Cut-off Time）及出貨安排，超過截單時間的訂單將安排至下一個出貨批次。

• Certain sea freight services operate with fixed cut-off times and departure schedules. Orders placed after the cut-off time will be processed in the next available shipping batch.

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• 運費標準可能因燃油價格、物流成本、匯率或供應商政策調整而變更，Space Express 保留調整運費及配送條款的權利，恕不另行通知。

• Shipping rates may change due to fuel costs, logistics expenses, exchange rates, or carrier policy adjustments. Space Express reserves the right to update shipping rates and delivery terms without prior notice.

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• 如遇特殊情況或需要其他配送安排，請提前聯繫客服，我們將盡力協助安排合適的配送方案。

• For special circumstances or customized shipping arrangements, please contact our customer service team in advance. We will do our best to provide a suitable shipping solution.