Our vision
Space Vanta brings high-quality products to families everywhere, at prices that are fair, so a good life is something every household can afford. We begin with cross-border commerce, and we are building the ecosystem around it.
Carefully chosen food, drink and everyday goods, held to a high standard.
Better value, passed on to you, so lifestyle stops being a luxury.
Priced and delivered so every household, in every market we serve, can live well.
The Space ecosystem
Cross-border commerce: quality goods at fairer prices.
Logistics that carries it all, faster and closer.
One-stop local life: everyday services in one place.
Technology services that power the whole ecosystem.
Financial services that help families plan and grow.
Cross-border · Shipped from Shenzhen
Snacks, drinks and home essentials, carefully selected and delivered to the US, Canada, UK, Australia, Singapore and Hong Kong. Duties and taxes included.
Estimated delivery
US 25-50 business days Free door-to-door shipping on qualifying orders
UK 9-30 business days Free door-to-door shipping on qualifying orders
CA 12-35 business days Free door-to-door shipping on qualifying orders
HK 2-3 business days Free door-to-door shipping on qualifying orders
AU 12-35 business days Free door-to-door shipping on qualifying orders
SG 5-15 business days Free door-to-door shipping on qualifying orders
Picks for you
Shop by moment
Space Vanta
Choose your size and color, or ask for something we don't carry yet. We confirm every detail before you pay.
Not sure what to ask for?
FAQ
商品交予物流公司後,Space Vanta 會透過 Email 同步相關物流及追蹤資訊。
您可以根據 Email 中提供的物流信息,前往相應物流商的官方網站查看配送進度。
如您對訂單或物流有任何疑問,可以透過以下方式聯繫我們:
customer_service_center@spacevanta.com
huzetao@spacevanta.com
我們會協助您了解訂單及配送狀態。
什麼情況可以申請退款或退貨?
如收到的商品存在品質問題、損壞或與訂單不符,請於收到商品後儘快聯繫 Space Vanta 客服,並提供:
我們確認問題後將進行審核。經核實並符合退款條件的訂單,商品費用及相關配送費用將於 48 小時內按照原付款方式退回。
如因個人原因申請退款,例如不想要、不喜歡、不符合個人需求、下錯訂單或其他非商品品質相關原因:
未發貨訂單:
確認後,退款將於 48 小時內按照原付款方式退回。
已發貨訂單:
可以更換商品嗎?
如收到商品後希望因個人原因更換其他款式,例如不喜歡原商品、希望更換其他商品或選擇錯誤商品,請提前聯繫客服確認。
更換商品所產生的以下費用由客戶承擔:
如果地址填寫錯誤,訂單可以退款嗎?
如因以下客戶個人原因導致訂單無法正常配送:
Space Vanta 無法提供退款。
如需要修改配送地址,請在商品發貨前聯繫客服。因地址修改產生的額外配送費用,需由客戶自行承擔。
Space Vanta 支援哪些付款方式?
Space Vanta 香港站目前支援:
您可以在結帳頁面選擇適合的付款方式完成訂單。
Space Vanta 透過 Stripe 提供安全支付服務。所有付款均由 Stripe 安全支付系統處理,我們不會直接儲存您的完整信用卡資料。
我的付款資訊安全嗎?
是。
所有付款均透過 Stripe 安全支付系統處理,並採用業界標準安全技術保障交易。
Space Vanta 不會直接儲存您的完整信用卡資料,讓您的支付資訊在交易過程中受到保護。
我們亦會逐步優化付款體驗,未來將支援更多快捷付款方式,包括: